Mrs Potts and Chip (teapot and cup) are just beautiful and light up the kitchen. They always bring a smile to my face when I see them. The service by Lillianna is beyond incredible and I cannot say enough about the care and support the staff offer. I highly recommend buying items from the gift shop as they are different, quirky, are as advertised and come so well packaged and quickly even in this COVID environment. Well done and thank you. 'I'll be back' as they say in the classics!